Ben's Performance Bicycles

"Ben, I just had my first ride with my bike after you took care of my issues. Wow, what a difference! I think the bike rides better than when it was new. A little background... I had a tune-up at Princeton Sports early this year and have had problems with my bike ever since. After a few flat's, they realized that they had over tightened my rear rim and had cracked it. I took it in several times to have the brakes adjusted and within 2 rides of each visit, the rub was back. After explaining that a lot of items normally performed during a tune-up were missed; the manager at Princeton issued me store credit for the tune-up and the chain that had gone bad after only about 400 miles. So the story didn't have that bad of an ending with them. I usually have good service there, I guess I just had one mechanic that goofed. After this past weekends ride, I had a very loud squeeking noise. It took Ben about 2 minutes to diagnose everything. Ben went out of his way in order for me to be able to ride on Wednesday. My wife had to work late and I had to watch my son, I missed the Wednesday ride; but the bike was ready. I rode about 28 miles today and climbed hills so much easier and was constantly on my brakes to keep from running into the person in front of me. It's like putting on Superman's cape. Thank you Ben, keep up the good work. Thanks! Dave"

12/02/2010
Dave ?